“ Great people very friendly and helpful. Bought a 2014 mazda cx-5 and I didn't have any issue with anyone in sales you need a guy talk to Toby Smith. ”

“ Excellent service from start to finish. Daniel was an outstanding service advisor — professional, knowledgeable, and very communicative throughout the entire process. He explained everything clearly, kept me updated, and made the whole experience stress-free. The dealership was efficient and honest, and my vehicle was ready when promised. Highly recommend this dealership and definitely ask for Daniel if you want top-tier service. ”

“ James provided exceptional customer service, and he met all the requirements needed for my vehicle. I will definitely be returning for all my future services. ”

“ I have been taking my Mazda B2300 truck to DeMontrond for service for several years now. The service has always been exceptional! I can't thank the Servce Department enough for how well they take care of my vehicle and me! Highly recommend them. And an extra shout out to James McKellar! ”

“ I had my car serviced yesterday and had the best experience with Christopher Branch!! Not only was serviced great, but to seat and wait in a clean waiting area was top notch. ”

“ Daniel was an excellent service advisor. He was clear, honest, and kept me updated throughout the entire process. Everything was explained well and the service was smooth. Highly recommend working with him. ”

“ Great experience with Daniel as my service advisor. Professional, knowledgeable, and communicative from start to finish. Made the repair process easy and transparent. ”

“ Chris Branch ALWAYS provide me with outstanding customer service! ”

“ I had another great experience at the Mazda service department, and once again it’s because of Chris Branch. 🌟🌟🌟🌟🌟 He’s been my service advisor for the past 5 years ‼️And I’ve genuinely followed him to every dealership he’s moved to because the level of service he provides is unmatched. He is always honest, professional, and makes the entire process smooth and stress-free. It’s rare to find someone you trust this much in a service department, and he consistently...View More ”

“ Christopher Branch is very professional and knowledgeable. He made my experience comfortable and easy. I will be back! ”

“ After visiting several dealerships with no success, we finally found exactly what we needed here. Toby made our experience incredibly pleasant; he is exceptionally knowledgeable and knows the Mazda lineup inside and out. His genuine enthusiasm for the vehicles was contagious, and it's clear he is a professional who truly stands behind the Mazda brand. I would highly recommend Demontrond and Toby for sales!!! ”

“ Purchased a car on 12/13, went with the intent of just browsing the lot but, Marco greeted us as soon as we started walking through it. He was an excellent help and has been very responsive to any questions I had about the CX9 I purchased. Some of the reviews made me question going to this location but, I had a great experience. If I purchase another vehicle in the future I will be sure to come back here! ”

“ Nurun is the guy! ”

“ Came by to look at Miatas and ended up talking to Toby, who saw me looking at the showroom manual and offered to teach me how to drive it. At the end of the day, we left in a 2025 manual and got some great help getting home. Manual lessons were great, no pressure to buy, and honestly the best car buying experience I've had. Now I'm enjoying my first manual and wouldn't go back. Thanks Toby! ”

“ I went to this DeMontrond for an oil change. Let me tell you, Daniel V. was an amazing person, he answered and explained all my questions. The service there was excellent, I don’t drive a Mazda, but I will definitely be taking my car there from now on!! Oh and the guy who drove my car up was a sweet, awesome dude!! Sorry, I didn’t get your name, but he had curly hair, faded on the sides.. Plus, they send you a video of the tech working on your car!! DeMontrond in Texas City, could never!!!!...View More ”

“ Just bought a pick up from Mr. Froisy and the interaction was excellent through and through. Will definitely be referring friends and family his way. ”

“ Nurun made my car buying process such an ease!! He found me my new car (with desired budget, mileage, amenities, etc) in less than 10 minutes and it is my absolute favorite car ever!! Ask for Nurun!!! ”

“ I have bought several cars in my life, but never as comfortable an experience as this one. Josue was very kind as well as informative. No high pressure, and very accommodating. I highly recommend this dealership, and ask for Josue! ”

“ Love dealership as a customer more accepted from me!!!😊 ”

“ This location provides exceptional service and amazing offers. Josue is hands down the most knowledgeable and patient sales associate we’ve EVER worked with. We’ve referred 2 family members to him already and consistently praise him to anyone who shares interest in a new car. Really pleased to be a new member of the Mazda family. ”

“ "What an incredible and professional experience we had at DeMontrond Mazda of Clear Lake. From the sales rep (Karol) to the director (Jason) to the finance office (Oscar), smooth operation. Never felt pressured to decide on the spot. Karol was patient (very patient) with me and my current situation. She knew that I was looking for the right car at the right price. Jason came over and added what essentially was the cherry on the top. Oscar gave us all the ins and outs, clearly showing us our...View More ”

“ Excellent Service Department – Highly Recommend! I had a fantastic experience with the service department! From the moment I arrived, the staff was friendly, professional, and attentive. Always go here for oil changes and they are fast. Big thank you to Austin, who is always so helpful. They took the time to explain what my husband’s truck needed and gave me clear estimates upfront—no surprises or unnecessary add-ons. The technicians did an outstanding job; my husband’s truck runs...View More ”

“ Great experience first time here. They have free drinks for customers. ”

“ The mechanics here are the only people I trust to work on my vehicle after numerous negative interactions at other shops. I have never had a more professional experience than my interactions here. ”

“ Friendly service can be quick at times always worth the wait. ”

“ After the greatest car buying experience I’ve received I have to come on here and give a big shout out and thank you to Kenny Froisey! Kenny made the whole process smooth and easy. He’s very professional honest and real easy to deal with. I honestly felt like I knew him for a while when I just meet him which is a good thing. Never was he pushy or rude. This man is class act and good representation of what a good car salesman is! 👏🏻Definitely buying my future vehicles from him ”

“ I just got my first car from them on Thursday, Mr.Beg was an incredible salesman and helped answer all the questions I had about different models.George in management and Mario in finance provided me with additional help and gave me a price I was satisfied with. Overall the entire team made my experience very easy. ”

“ Austin, the service manager, worked with me to get my key fob issues equitably resolved. Christopher Branch at the service counter went the extra mile and gave me a couple of invaluable tips to prevent their recurrence down the road (😆), as well as taking very considerate care of me today and making sure I was good with everything. ”

“ Contacted me to buy an extended warranty when I already bought one at purchase and won’t take responsibility for their mistake. They refunded my payments but Oscar Villarreal promised to return my call last week but never has. I bought my last two cars there. If they can’t own up to this mistake, how can I trust them in the future? I can’t. No honesty. No integrity. ”

“ Went in to see about a used car advertised across all the major sale sites, only to be told the price was suddenly $1,000 higher because the price they use to manipulate their listings in the search results or to give them a rating of "Great Deal" when a site like AutoTrader is hooked into an automatic number check with KBB, is only "if you finance with one of their lenders". Yeah, don't remember seeing that on any of the sales sites, and I'm a fine print kinda guy. OK, fine, everything is an...View More ”

“ I purchased a used vehicle the last week in October 2025. My sales person was Karol, she really didn't have to work that hard because I had ALREADY made up my mind on the type of vehicle I wanted. AFTER the purchase I attempted to call Karol a couple of times because I had questions⁉️ but I ALWAYS had to leave a message and she NEVER called me back 😔. On Monday December 8, 2025 I attempted to contact her AGAIN with the SAME OUTCOME "NO ANSWER, NO RETURN CALL" Wednesday December 10, 2025...View More ”

“ My sales person was surprisingly arrogant and insulting for a person telling me he has to, "...do my job or I don't get to eat". He went on to say, " It is a privilege to work with me and I am sorry you have lost that privilege". He further stated something about how he is open minded and understands others perspective which made no sense within the context of his text message as he was refusing to acknowledge my perspective of being annoyed with the unwanted contact. Will I be buying a car...View More ”

“ The same day I took my new car home I discovered the windshield wiper fluid didn’t work…took the car back immediately the next day. They told me a rodent had chewed through the wiring and it needed replaced. Tried to get me to pay for it…a car I bought less than 24 hours prior from their dealership. Obviously the car had rodents in it as it sat in their lot. Fast forward, I get a check engine light for an engine malfunction…I take my car in the same day…they tell me a rodent has...View More ”

“ Marco was initially helping me, but when I tried asking questions about pricing and add ons, he ghosted me. I contacted James the used car manager and he was quite rude and unhelpful. I had pre approved financing and rather than answer my questions he was concerned about funding process when I hadn’t even looked at the vehicle or agreed on the price. Spoke to me like I was stupid and spoke over me and I did not appreciate it. At this point I was no longer interested in purchasing ANY vehicle...View More ”

“ Dropped off my CX-90 for a recall issue. Got a call 2 days later that their security guard fell asleep at the wheel and hit my car. Was told damage was “extremely minor.” It’s been 2 months and I still don’t have an update on my car. I have had no specifics on the damage. Horrible communication from the “management team” here. Both the service manager and the GM here have ignored emails and calls from my wife and I. Absolutely horrible experience here. Don’t not buy a car from here ”

“ Unfortunately, my experience with this company has been very disappointing. I was promised a replacement key the day after purchasing my vehicle, and here I am three months later with no key and no vehicle tags or documentation. Communication has been poor, I was given incorrect address information by the front desk, and then transferred without resolution. The lack of accountability and customer care made this unnecessarily stressful, especially given the cost of the vehicle. ”

“ Absolute incompetence. Think twice before buying a car from them. The cars are nice until you need maintenence work. My son took his car in 3 times to try to get the same thing fixed and NOTHING CHANGED. Except they said they found an unrelated bearing problem (probably could have waited a couple of years) and charged him 6k+! He had to take a loan out with them to make monthly payments on bearings that probably didn't need it. INCOMPETENCE AND PREDATORY.. Bottom line, my son who is responsible...View More ”

“ If i can give them zero i would, dropped off a vehicle to get fixed, they misdiagnosed the problem twice … they never answer their phone, zero communication, never called me with any updates, one of the service advisors (james )extremely rude and unprofessional…. Very unhappy with the experience ”

“ I purchased my 2014 Mazda 3 s Grand Touring back in 2013 from this dealership (was then Clear Lake Mazda) and have been, almost exclusively, bringing my car to them for maintenance and repair services. I can firmly say that I've given this service department all benefit of the doubt and every chance to provide a basic level of service over the last decade. This has to be the most incompetent service department I've dealt with. And incompetence always starts at the top. Which means, whomever is...View More ”

“ Closest Mazda dealer to me. I use their service department all the time for my vehicles (2016 Mazda 6, 2022 Mazda CX5) and zero issues there. My issue is with the sales department. Recently I was looking at several three row SUV and we finally decided in a CPO CX9. We were working with Josue and Mo and we did not really had any issues with them. They were attentive and very helpful. On two different days we looked at vehicles and finally found the one but it was a bit overpriced. I tried to...View More ”

“ I do not recommend this place. I waited over 3 hours just for an oil change. I have been a loyal customer since 2020, but this was the final straw. Someone eventually came out to apologize for the long wait, and it was very obvious that they did not start working on my car until almost two hours after I arrived. What made this experience even more disappointing is that the manager, Austin Russell, never apologized, even though this is not the first time this has happened. I have always paid for...View More ”

“ Dear Jorge(Sales Manager) you had told me and my wife that the 2024 CX90 with 24k miles was a premium customer that purchased this vehicle back in 2023 from your lot and that the reason it was on your lot was that you as a dealership you reached out to these customers that bought from your dealership in recent years that new offers from Mazda were available and this SUV was brought in an Traded for a New CX90. During my ride along I asked your salesman if he could tell me where this vehicle was...View More ”

“ If I could give this dealership zero stars, I absolutely would. Do not buy a car from this dealership. They do not take customer service seriously, and I am now paying for the mistake of trusting them. I test drove the car and immediately noticed an issue with my wheels. I informed the sales rep, and he assured me they would take care of it. During the buying process, the manager Jason actually told me to go buy the car somewhere else because it was supposedly about to be sold to another...View More ”

“ Came to the dealer today. Josue is the salesperson, a very nice and patient person. However, not the manager, Jason (whose name I’m not sure because he didn't wear a name tag), who was very rude. He lectured me about tariffs because I had tried to negotiate the price. So, customers have to accept whatever price y’all give?? His attitude is unbelievable, I walked out immediately. ”

“ When I first arrived, everything seemed to go well. My car was diagnosed fairly quickly, and I thought the process was going to be smooth. Unfortunately, everything after that went downhill fast. They gave me a service loaner, which I appreciated, but the loaner process itself was sloppy. No walk-around inspection was done, even after I specifically asked for one. The employee told me it was fine and to just take the car. When I got in, the tank was only half full even though the loaner...View More ”

“ NO ONE ANSWERS THE PHONE!!! I left my Toyota Rav 4 to them for service, something that should’ve taken a day or two at max and it’s been two weeks and there’s no communication, no update, no call to say they’ll be keeping it longer. The guy that does the interior work didn’t show up at all so they kept my car, it’s been two weeks and still no update and NO ONE answers the phone !! ”

“ The worst customer service ever. They only want to sell you a car. If anything goes wrong, do not expect to get any help. I have left many voice mail messages for the service department but no one will ever call you back. DO NOT BUY A CARE FROM THEM!!!! ”